Infrastructure security
- Unique production database authentication enforced
- Encryption key access restricted
- Unique account authentication enforced
At Clairvoyant, our security practices are regularly reviewed by independent auditors, who evaluate our controls across key areas such as data protection, availability, confidentiality, and privacy. This rigorous process demonstrates our dedication to safeguarding customer information and maintaining transparency–so you can trust Clairvoyant to keep your software supply chain secure.
Customers and external users may use [email protected] to report any actual or suspected security, confidentiality, data integrity, or service availability issue related to Clairvoyant services. Reports sent to this address are monitored by Clairvoyant’s security and incident response personnel.
[email protected]An illustrative product view: expected versus detected behaviors for a sample application, grouped into four categories with findings per category.
Expected vs detected – TaxDoc 1.0.0.30000
Derived from application category and vendor profile.
Derived from application category and vendor profile.
Standard for a document application. Privilege escalation and event log access are not expected.
Derived from application category and vendor profile.
Expected behaviours derived from application category and vendor profile analysis
Audited against the SOC 2 trust services criteria.
Design of controls, assessed at a point in time by an independent auditor.
Operating effectiveness of controls, observed over a period by an independent auditor.
Clairvoyant Intelligence is the Enterprise Software Control Plane for your software perimeter. It provides independent, pre‑approval insight into software wherever it originates or runs—across vendors, pipelines, and internal AI‑driven development—so enterprises can reduce reliance on attestations and ensure only trusted software runs in their environment.
The company requires authentication to production datastores to use authorized secure authentication mechanisms, such as unique SSH key.
The company restricts privileged access to encryption keys to authorized users with a business need.
The company requires authentication to systems and applications to use unique username and password or authorized Secure Socket Shell (SSH) keys.
System access restricted to authorized access only
The company restricts privileged access to databases to authorized users with a business need.
The company restricts privileged access to the firewall to authorized users with a business need.
The company restricts privileged access to the operating system to authorized users with a business need.
The company restricts privileged access to the production network to authorized users with a business need.
The company completes termination checklists to ensure that access is revoked for terminated employees within SLAs.
The company requires authentication to the production network to use unique usernames and passwords or authorized Secure Socket Shell (SSH) keys.
An infrastructure monitoring tool is utilized to monitor systems, infrastructure, and performance and generates alerts when specific predefined thresholds are met.
The company reviews its firewall rulesets at least annually. Required changes are tracked to completion.
The company uses firewalls and configures them to prevent unauthorized access.
The company has infrastructure supporting the service patched as a part of routine maintenance and as a result of identified vulnerabilities to help ensure that servers supporting the service are hardened against security threats.
No controls match that search.
The company maintains a formal inventory of production system assets.
The company encrypts portable and removable media devices when used.
The company deploys anti-malware technology to environments commonly susceptible to malicious attacks and configures this to be updated routinely, logged, and installed on all relevant systems.
The company performs background checks on new employees.
The company requires contractor agreements to include a code of conduct or reference to the company code of conduct.
The company requires employees to acknowledge a code of conduct at the time of hire. Employees who violate the code of conduct are subject to disciplinary actions in accordance with a disciplinary policy.
The company requires contractors to sign a confidentiality agreement at the time of engagement.
The company requires employees to sign a confidentiality agreement during onboarding.
The company managers are required to complete performance evaluations for direct reports at least annually.
The company has a mobile device management (MDM) system in place to centrally manage mobile devices supporting the service.
The company requires visitors to sign-in, wear a visitor badge, and be escorted by an authorized employee when accessing the data center or secure areas.
The company requires employees to complete security awareness training within thirty days of hire and at least annually thereafter.
No controls match that search.
The company performs control self-assessments at least annually to gain assurance that controls are in place and operating effectively. Corrective actions are taken based on relevant findings. If the company has committed to an SLA for a finding, the corrective action is completed within that SLA.
The company uses secure data transmission protocols to encrypt confidential and sensitive data when transmitted over public networks.
No controls match that search.
The company has Business Continuity and Disaster Recovery Plans in place that outline communication plans in order to maintain information security continuity in the event of the unavailability of key personnel.
The company has a documented Business Continuity/Disaster Recovery (BC/DR) plan and tests it at least annually.
The company maintains cybersecurity insurance to mitigate the financial impact of business disruptions.
The company has a configuration management procedure in place to ensure that system configurations are deployed consistently throughout the environment.
The company requires changes to software and infrastructure components of the service to be authorized, formally documented, tested, reviewed, and approved prior to being implemented in the production environment.
The company restricts access to migrate changes to production to authorized personnel.
The company has a formal systems development life cycle (SDLC) methodology in place that governs the development, acquisition, implementation, changes (including emergency changes), and maintenance of information systems and related technology requirements.
The company has established a formalized whistleblower policy, and an anonymous communication channel is in place for users to report potential issues or fraud concerns.
The company notifies customers of critical system changes that may affect their processing.
The company management has established defined roles and responsibilities to oversee the design and implementation of information security controls.
The company maintains an organizational chart that describes the organizational structure and reporting lines.
Roles and responsibilities for the design, development, implementation, operation, maintenance, and monitoring of information security controls are formally assigned in job descriptions and/or the Roles and Responsibilities policy.
The company has an external-facing support system in place that allows users to report system information on failures, incidents, concerns, and other complaints to appropriate personnel.
The company communicates system changes to authorized internal users.
The company conducts access reviews at least quarterly for the in-scope system components to help ensure that access is restricted appropriately. Required changes are tracked to completion.
The company ensures that user access to in-scope system components is based on job role and function or requires a documented access request form and manager approval prior to access being provisioned.
The company tests their incident response plan at least annually.
The company has security and privacy incident response policies and procedures that are documented and communicated to authorized users.
The company has processes in place for granting, changing, and terminating physical access to company data centers based on an authorization from control owners.
The company reviews access to the data centers at least annually.
The company provides guidelines and technical support resources relating to system operations to customers.
The company provides a description of its products and services to internal and external users.
The company specifies its objectives to enable the identification and assessment of risk related to the objectives.
The company has a documented risk management program in place that includes guidance on the identification of potential threats, rating the significance of the risks associated with the identified threats, and mitigation strategies for those risks.
The company has written agreements in place with vendors and related third-parties. These agreements include confidentiality and privacy commitments applicable to that entity.
Host-based vulnerability scans are performed at least quarterly on all external-facing systems. Critical and high vulnerabilities are tracked to remediation.
No controls match that search.
The company has formal retention and disposal procedures in place to guide the secure retention and disposal of company and customer data.
The company purges or removes customer data containing confidential information from the application environment, in accordance with best practices, when customers leave the service.
The company has a data classification policy in place to help ensure that confidential data is properly secured and restricted to authorized personnel.
No controls match that search.
No subprocessors match that search.
What the platform holds, who processes it, and how to reach us.
Clairvoyant Intelligence is the Enterprise Software Control Plane for your software perimeter. It provides independent, pre‑approval insight into software wherever it originates or runs — across vendors, pipelines, and internal AI‑driven development.
Customer personally identifiable information · employee personally identifiable information · credit card information · personal health information
Amazon Web Services — cloud provider, United States
Customers and external users may report any actual or suspected security, confidentiality, data integrity, or service availability issue related to Clairvoyant services. [email protected]
Continuously monitored controls, reports, and document requests. Open the trust center